Product Owner
K2 Systems
Nov 2024-Present
Renningen, Germany
- Own and prioritise multiple product backlogs, translating business goals and stakeholder requirements into clear user stories, acceptance criteria, and actionable priorities for Agile development teams
- Drive cross-functional product delivery by partnering with developers, designers, QA, and business stakeholders across discovery, refinement, development, testing, release, and continuous improvement
- Facilitate Agile ceremonies including sprint planning, backlog refinement, sprint reviews, retrospectives, and stakeholder workshops to align priorities, remove blockers, and support effective delivery
- Lead the evolution of a shared Figma design system by creating reusable components, UI standards, and design guidelines that improve consistency and scalability across products
- Manage Jira workflows, dashboards, and Confluence documentation to increase transparency, improve planning, and strengthen collaboration across teams
- Perform functional testing and UAT, analyse customer feedback, investigate issues, and refine the product backlog to enhance product quality and user satisfaction
Product Owner
TeamViewer
Apr 2023-Oct 2024
Göppingen, Germany
- Contributed to the development of AI-driven software solutions, supporting product discovery, feature definition, delivery, and continuous improvement activities
- Collaborated with product managers, customers, and development teams to support product vision, define requirements, and prioritise features based on business goals and user needs
- Conducted market research, competitor analysis, and customer feedback analysis to identify improvement opportunities and support product decisions
- Managed and prioritised the product backlog, translating business requirements into user stories, acceptance criteria, and clear requirements for Agile development teams
- Worked closely with UX/UI designers, developers, and QA teams to refine features, clarify requirements, and ensure a shared understanding throughout the development process
- Supported Agile Scrum ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives, helping teams stay aligned and continuously improve ways of working
- Assisted with release planning and coordination across teams to support smooth, timely, and high-quality product releases
- Monitored product performance, KPIs, and user feedback to identify opportunities for feature improvements and enhance the overall user experience
Product Designer / UX/UI Designer
TeamViewer
May 2022-Mar 2023
Göppingen, Germany
- Conducted user research, interviews, and usability analysis to gather insights, understand user needs, and support user-centred design decisions
- Created wireframes, prototypes, and high-fidelity UI designs in Figma to communicate design concepts, user flows, and interaction patterns
- Collaborated closely with product managers, developers, and stakeholders to translate user needs and business requirements into intuitive and effective design solutions
- Planned and facilitated usability testing sessions, analysed user feedback, and iterated on designs to improve usability and overall user experience
- Applied responsive design principles to create consistent and accessible experiences across different devices and screen sizes
- Contributed to the creation and evolution of design systems, developing reusable components and maintaining UI consistency across multiple products
Product Designer / UX/UI Designer
TeamViewer
May 2020-Apr 2022
Yerevan, Armenia
- Designed user interfaces and digital experiences for web and mobile products, focusing on usability, accessibility, and user needs
- Created wireframes, user flows, prototypes, and high-fidelity designs to communicate ideas and support product development
- Conducted user research, gathered feedback, and analysed user behaviour to improve design decisions and enhance overall user experience
- Planned and facilitated usability testing sessions, analysed user feedback, and iterated on designs to improve usability and overall user experience
- Supported usability testing activities, incorporated feedback, and iterated designs to improve user journeys and product usability
- Maintained UI consistency across products by creating reusable components and contributing to design guidelines and documentation
Frontend Developer / UX Designer
Synergy International Systems
Sep 2016-Apr 2020
Yerevan, Armenia
- Developed and maintained user interfaces for web applications using HTML, CSS, and AngularJS, focusing on creating responsive, accessible, and user-friendly experiences
- Collaborated with developers, designers, and business teams to implement UI solutions, troubleshoot issues, and improve product usability
- Translated design concepts and requirements into functional user interfaces, ensuring consistency between visual designs and technical implementation
- Applied responsive design principles to deliver seamless user experiences across different devices and screen sizes
- Supported front-end architecture improvements, focusing on maintainability, scalability, and performance of web applications
- Identified and resolved UI bugs and usability issues, contributing to higher product quality and a better user experience
Frontend Developer
Blueprint Digital
JAn 2014-Aug 2016
Duluth, GA, USA
- Designed and developed responsive websites using WordPress, creating visually appealing and user-friendly digital experiences tailored to client needs
- Built and customised WordPress themes, plugins, and website features to deliver solutions aligned with specific business requirements
- Applied SEO best practices to improve website visibility, search performance, and overall digital presence for client projects
- Collaborated directly with clients to understand business goals, gather requirements, and deliver tailored web solutions that supported their online objectives
- Optimised website performance, usability, and functionality by implementing improvements based on user needs and industry best practices
- Maintained and updated WordPress websites while staying informed about emerging web development trends, tools, and SEO practices
Multimedia Assistant
Brenau University
JAn 2012-Dec 2013
Duluth, GA, USA
- Supported the Director of Multimedia Publishing with day-to-day digital content and website management activities
- Managed and updated university websites, ensuring online content, event information, and calendars remained accurate, current, and user-friendly
- Edited and optimised images, logos, and visual assets to maintain a consistent and professional online presence
- Assisted with digital publishing tasks, improving website content quality and supporting effective communication with online audiences
Customer Support Specialist (Student)
Columbia College (SC)
JAn 2009-Dec 2011
Columbia, SC, USA
- Provided technical support to students and staff, troubleshooting hardware, software, and network issues
- Supported account management, system setup, and user onboarding activities
- Managed multiple support requests while delivering clear technical guidance to users
Lilit Martirosyan 